20 articles Troubleshooting

Help for most common problems and their solutions regarding eForm plugin.

Fix eForm admin style issue with WordPress.com hosted sites

Recently an issue came up in our forum regarding compatibility with sites hosted with WordPress.com. In this scenario, eForm was installed as third-party plugin which WordPress.com now allow as part of the premium plan. The issue is, wordpress.com notifications panel would show up whenever you try to access eForm dashboard. If you came across the same…

Fixing fatal error for imageftbbox and imagecreatetruecolor

eForm requires PHP GD library installed with Freetype and LibPNG support. For most of the hosts these configurations are common, however in some cases they might be absent. This will produce some error messages like this. Fatal error: Uncaught Error: Call to undefined function imagecreatetruecolor() or PHP Fatal error: Call to undefined function GDText\imageftbbox() etc.…

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