Help for most common problems and their solutions regarding eForm plugin.
eForm requires PHP GD library installed with Freetype and LibPNG support. For most of the hosts these configurations are common, however in some cases they might be absent. This will produce some error messages like this. Fatal error: Uncaught Error: Call to undefined function imagecreatetruecolor() or PHP Fatal error: Call to undefined function GDText\imageftbbox() etc.…
Over time we have found some common scenarios, when WooCommerce integration may not work. Before submitting a support request, do make sure you have checked all of the following possibilities. 1: Product does not have default price set This is the #1 issue. WooCommerce doesn’t let you add a product to the cart if it…
Due to CSS conflict, eForm doesn’t look decent with Enfold WordPress Theme. To fix this, you need to enter the following CSS under Enfold Settings > General Styling > Quick CSS. [css] #top .main_color .input-text, #top .main_color input[type=’text’], #top .main_color input[type=’input’], #top .main_color input[type=’password’], #top .main_color input[type=’email’], #top .main_color input[type=’number’], #top .main_color input[type=’url’], #top .main_color…
While, eForm works well with most of the caching plugins, but sometimes, things like file-uploader breaks when the pages are cached aggressively. eForm by default minifies the HTML output, so in some cases, due to double compression some functionality may break. So solve this, you need to add the following RegularExpression Exception under Page Caching and CSS/JS…
With eForm v3.5 we have removed old themes and introduced new themes. As a consequence, the naming of the theme (internally) was changed. We did our best to auto-upgrade for forms, but in shortcodes, like in user portal it has to be updated manually. The Issue Your user portal page breaks and shows up like…